Privacy Policy
This Privacy Policy explains how Hello Baby! 3D/4D Ultrasound ("Hello Baby!," "we," "us," or "our") collects, uses, and protects information when you visit our website, book an appointment, contact us, or use our services. By using our website or services, you agree to the practices described below.
Information We Collect
- Booking and contact information you provide when you schedule an appointment or reach out to us — such as your name, email address, phone number, and appointment details. Online booking is handled through our scheduling provider, Acuity Scheduling.
- Payment information when you purchase a session, package, gift certificate, or payment plan. Payments are processed by our third-party providers (such as Cherry and Shopify); we do not collect or store your full card numbers on our website.
- Mobile phone number and SMS consent if you opt in to text-message communications (see the SMS Communications section below).
- Website usage information collected automatically through cookies and analytics tools, such as your device type, browser, pages viewed, and general location.
How We Use Your Information
- To schedule, confirm, and manage your appointments and services
- To respond to your questions, requests, and communications
- To process payments, gift certificates, and payment-plan requests
- To send appointment confirmations, reminders, and — if you opt in — SMS messages
- To improve our website, services, and customer experience
- To comply with our legal obligations
SMS Communications
Hello Baby! offers SMS (text message) communications to customers who opt in. If you provide your mobile number and consent to receive text messages, we may send you appointment confirmations, appointment reminders, scheduling updates, responses to your inquiries, and occasional promotional offers related to our services.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@hellobaby3dimaging.com.
We do not sell, rent, or share your mobile phone number, SMS consent, or any information collected through SMS communications with any third parties or affiliates for marketing or promotional purposes. Information collected through SMS is used solely to communicate with you about your appointments, inquiries, and our services.
Carriers are not liable for delayed or undelivered messages.
Cookies & Analytics
Our website uses cookies and similar technologies, including Google Analytics, to understand how visitors use our site so we can improve it. These tools may collect information such as pages visited, time on site, and general location. You can control cookies through your browser settings; disabling them may affect how parts of the site function.
Third-Party Services
We use trusted third-party providers to operate our business, and your information is shared with them only as needed to provide our services. These include, for example:
- Acuity Scheduling — online appointment booking
- Cherry — payment plans and financing
- Shopify — our online boutique and store
- Google Analytics — website analytics
- Amazon — some product links on our site are affiliate links; if you click them and make a purchase, we may earn a small commission at no additional cost to you
Each of these providers maintains its own privacy policy governing how it handles your information.
How We Share Information
We do not sell or rent your personal information. We share information only with the service providers described above to operate our business, or when required by law, or to protect our rights, safety, or property. As stated above, we never share your mobile number or SMS consent with third parties or affiliates for their marketing purposes.
Data Retention
We keep your information for as long as needed to provide our services, maintain business and financial records, and comply with our legal obligations, after which it is deleted or anonymized.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Your Choices
You may opt out of SMS messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You can also manage cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Hello Baby! 3D/4D Ultrasound
805 North Battlefield Boulevard #108, Chesapeake, VA 23320
Phone: (757) 547-4600
Email: info@hellobaby3dimaging.com